Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how Kelvon ("Company," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information in connection with our prediction market research and analytics platform, including any associated websites, applications, and services (collectively, the "Service"), as well as your rights and choices regarding such information.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Policy. If you do not agree to this Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you register for an account, use the Service, or otherwise communicate with us. This information may include:

Account Information: Email address, name, and authentication credentials;
Profile Information: User preferences, settings, and customization options;
User Content: Watchlists, saved market selections, and portfolio configurations;
Communications: Chat conversations with our AI assistant, feedback, support requests, and other correspondence.

2.2 Information Collected Automatically

When you access or use the Service, we automatically collect certain information, including:

Device Information: Hardware model, operating system and version, browser type and version, unique device identifiers;
Usage Information: Pages or screens viewed, features accessed, actions taken, time and duration of visits, referring URLs;
Network Information: Internet Protocol (IP) address, Internet service provider, approximate geolocation derived from IP address;
Cookies and Similar Technologies: Information collected through cookies, pixel tags, web beacons, and similar tracking technologies.

3. Use of Information

We use the information we collect for the following purposes:

Service Provision: To provide, operate, maintain, and improve the Service, including processing transactions and fulfilling requests;
Personalization: To personalize your experience, remember your preferences, and provide customized content and features;
Communications: To respond to your inquiries, provide customer support, and send administrative communications regarding the Service;
Analytics: To analyze usage patterns, monitor aggregate metrics, and improve the functionality and user experience of the Service;
Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities;
Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. AI Assistant and Conversation Data

When you interact with our AI assistant, your conversations are processed by artificial intelligence systems to generate responses and provide the requested functionality. We retain conversation history to enable continuity of your chat sessions and to improve the quality of our AI systems.

We may use anonymized and aggregated conversation data for the purpose of training, improving, and developing our AI systems. Identifiable conversation content is not shared with third parties except as described in Section 5 below or with your explicit consent.

5. Disclosure of Information

We may disclose personal information in the following circumstances:

Service Providers: We engage third-party service providers to perform functions on our behalf, including hosting infrastructure, data analytics, AI processing, payment processing, and customer support. These providers are contractually obligated to use personal information solely for the purposes of providing services to us and in accordance with this Policy;
Legal Obligations: We may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of the Company, our users, or the public;
Business Transfers: In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy, personal information may be transferred to a successor entity or third party as part of the transaction;
With Your Consent: We may disclose information with your consent or at your direction.

We do not sell personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When personal information is no longer required for the purposes for which it was collected, we will securely delete or anonymize such information in accordance with our data retention policies and applicable law.

8. Your Rights and Choices

Subject to applicable law, you may have certain rights regarding your personal information, including:

Access: The right to request access to the personal information we hold about you;
Correction: The right to request correction of inaccurate or incomplete personal information;
Deletion: The right to request deletion of your personal information, subject to certain exceptions;
Restriction: The right to request restriction of processing of your personal information;
Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format;
Objection: The right to object to processing of your personal information in certain circumstances;
Withdrawal of Consent: Where processing is based on consent, the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request in accordance with applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Service. Cookies are small data files stored on your device that help us improve the Service and your experience, analyze usage patterns, and remember your preferences.

You may control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. For more information about the cookies we use and your choices, please refer to our Cookie Policy.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services, including prediction market platforms. This Policy does not apply to, and we are not responsible for, the privacy practices of any third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

11. Children's Privacy

The Service is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this Policy, we will notify you by posting the revised Policy on this page and updating the "Effective Date" above. Your continued use of the Service following the posting of changes constitutes your acceptance of such changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@kelvon.com